From customer support to sales development to back-office operations — see how businesses build digital employees with AgentsHub. Each role. Each outcome. Each built in minutes.
Yes. These are common examples, but AgentsHub supports unlimited custom roles. Define any job title, assign any combination of tools, and configure any voice personality. If you can describe the role, you can build it.
On the visual multi-agent canvas, you connect agents and define how they collaborate — who hands off to whom, what triggers an escalation, where parallel work happens. For example, a Tier 1 support agent handles routine tickets and escalates complex issues to a Tier 2 specialist. All of this is configured visually, no code required.
Yes. Every agent can be configured with human-in-the-loop escalation rules. When an agent encounters a situation outside its defined scope — a VIP client, an edge case, an urgent issue — it routes to a human team member via call transfer, Slack notification, email, or your preferred channel.
Agents operate 24/7/365 with no timezone limitations. A single agent can handle inquiries in any timezone simultaneously. For businesses with global operations, multilingual voice capabilities let agents serve callers in their native language and accent.