Twilio Integration
AgentsHub connects AI workers to Twilio so they can make outbound calls, send SMS notifications, and handle inbound messages — all as a natural part of their job function.
Free to start. No credit card required.
AgentsHub integrates with Twilio so AI agents can use voice and SMS as core communication channels — not as bolt-on features.
An AI Receptionist can answer inbound calls routed through Twilio, handle the conversation using the built-in voice engine, and log the outcome to your CRM. An AI SDR can make outbound calls via Twilio to warm prospects and follow up via SMS when no answer is received. The integration is role-specific. Your AI Appointment Scheduler can send SMS reminders to confirm bookings. Your AI Customer Support Agent can follow up with customers via text after resolving a ticket. Each agent uses Twilio within its defined communication scope. Connection is via ComposioHQ. Agents access Twilio's Calls, Messages, and phone number management with role-scoped permissions.
AI agents initiate outbound calls via Twilio using the built-in voice engine — for sales outreach, appointment reminders, or proactive customer follow-ups.
Agents answer inbound Twilio calls, handle the conversation with natural voice, and log the outcome to connected CRM or helpdesk systems.
Agents send triggered SMS messages via Twilio — appointment confirmations, ticket resolution follow-ups, or outreach sequences.
Agents read inbound SMS messages and respond within their defined scope — handling simple queries, routing to the right team, or capturing responses.
After every Twilio interaction, agents write structured activity logs to your connected CRM — call outcome, SMS content, and next step.
Deploy any of these role-specific AI agents with Twilio connected from day one.
Set up the Twilio integration in minutes — no engineering team required.
Authenticate your Twilio account via API credentials. AgentsHub requests access scoped to the phone numbers and capabilities your agent uses.
Choose the role that will use Twilio — Receptionist, SDR, Appointment Scheduler — or define a custom role.
Define which Twilio phone numbers your agent uses, inbound routing rules, and SMS follow-up triggers.
Activate the agent. It begins making calls, handling inbound calls, and sending SMS messages based on its defined role.
See what changes when your AI agent works inside Twilio.
| Task | Before (Manual) | After (AI-Automated) |
|---|---|---|
| Handle an inbound prospect call | Calls go to voicemail or a rep manually handles each one — coverage gaps overnight and on weekends. | AI Receptionist answers every inbound Twilio call, handles the conversation, and logs the outcome to CRM automatically. |
| Send appointment reminders | Team manually sends appointment reminder texts one by one — inconsistent, time-consuming. | AI Appointment Scheduler sends personalized Twilio SMS reminders automatically at defined intervals before each booking. |
| Follow up after a support resolution | Support rep manually sends a follow-up text after ticket resolution — often skipped under volume. | AI Support Agent sends a Twilio SMS follow-up automatically when a ticket is marked resolved. |
| Make outbound sales calls | SDR manually dials through a call list — limited hours, inconsistent volume, no after-hours coverage. | AI SDR makes outbound Twilio calls according to the defined cadence — across time zones, with voice and SMS follow-up. |
Deploy an AI agent connected to Twilio in minutes. No coding. No migration. No credit card.
Free to start. No credit card required.