Intercom Integration
AgentsHub connects AI workers to Intercom so inbound conversations get answered, leads get qualified, and support issues get resolved — without every message waiting for a human.
Free to start. No credit card required.
AgentsHub integrates with Intercom so AI agents can manage conversations the way a skilled support or sales rep would — reading conversation context, drafting responses, qualifying leads, sending outbound messages, and tagging conversations for follow-up.
An AI Customer Support Agent can handle an inbound Intercom conversation, resolve common issues using your knowledge base, and escalate edge cases with full context to a human teammate. The integration is role-specific. Your AI SDR can qualify leads that arrive via Intercom's chat widget and route them to the sales pipeline. Your AI Onboarding Specialist can monitor new user conversations and proactively send onboarding guidance based on user behavior signals. Connection is via ComposioHQ. Agents access Intercom Conversations, Contacts, Companies, Tags, and Notes with role-scoped permissions.
AI agents read new Intercom conversations, draft responses using your knowledge base, and resolve or escalate based on defined criteria.
AI agents engage website visitors in Intercom, ask qualification questions, score leads, and route qualified prospects to your sales pipeline.
Agents apply the correct Intercom tags, assign conversations to the right team, and update contact attributes based on conversation content.
Agents trigger outbound Intercom messages based on user behavior or defined events — onboarding nudges, check-ins, or re-engagement messages.
When a conversation needs human attention, the AI agent posts a structured internal note with context, history, and recommended next step before handing off.
Deploy any of these role-specific AI agents with Intercom connected from day one.
Set up the Intercom integration in minutes — no engineering team required.
Authenticate your Intercom workspace via OAuth. AgentsHub requests scoped access to conversations and contacts your agent needs.
Select from Customer Support Agent, SDR, or Onboarding Specialist — or define a custom role for your Intercom workflows.
Define which conversation types your agent handles, which it escalates, and the handoff format for human teammates.
Activate the agent. It begins handling Intercom conversations based on its defined role and scope immediately.
See what changes when your AI agent works inside Intercom.
| Task | Before (Manual) | After (AI-Automated) |
|---|---|---|
| First-response to an inbound chat | Support rep monitors the Intercom inbox and manually responds to each new conversation — average response time in minutes. | AI agent responds to new conversations within seconds, resolves common issues, and escalates the rest with context. |
| Qualify a lead from chat | SDR manually monitors Intercom for interested prospects, asks qualification questions, and logs results — inconsistent coverage. | AI SDR engages every Intercom visitor with qualification questions, scores them, and routes qualified leads to the pipeline automatically. |
| Onboard a new user via chat | Success team manually identifies new users and sends onboarding messages — delayed and inconsistent. | AI Onboarding Specialist detects new user signals and sends proactive, personalized onboarding guidance via Intercom. |
| Tag and route a conversation | Support lead manually reviews inbound conversations, applies tags, and routes them to the right team — a daily queue management task. | AI agent tags and routes every new conversation to the correct team immediately, keeping the inbox organized. |
Deploy an AI agent connected to Intercom in minutes. No coding. No migration. No credit card.
Free to start. No credit card required.