Monitor workflows, flag bottlenecks, generate status reports, and coordinate task handoffs across your digital workforce — all automated.
Trusted by Randstad across 30 countries
Your AI Operations Manager is a digital employee that oversees and coordinates your business workflows — both human and AI-powered. It monitors process health across departments, identifies bottlenecks before they cause delays, generates status reports for leadership, and coordinates handoffs between agents in your digital workforce. Think of it as the connective tissue between all your other AI agents and human teams. For enterprise operations handling dozens of concurrent workflows, the AI Operations Manager provides the visibility and coordination that prevents things from falling through the cracks.
Tracks the status of every active workflow in real time. Detects when processes stall, tasks are overdue, or handoffs are delayed.
Identifies process bottlenecks using throughput analysis — not just overdue tasks, but patterns that indicate systemic slowdowns.
Generates status reports with key metrics — throughput, cycle time, SLA compliance, exception rates — delivered on your schedule.
Coordinates handoffs between multiple AI agents on the AgentsHub canvas. Ensures data flows correctly between your SDR, support, and operations agents.
Monitors service level agreements across processes. Escalates proactively when SLAs are at risk — before they are breached.
Real-time dashboards showing process health, team utilization, throughput trends, and exception rates. Customizable views for different stakeholders.
Map your business processes — steps, handoffs, SLAs, and responsible teams. Use the AgentsHub canvas for visual orchestration.
Link project management, helpdesk, CRM, and communication tools. The operations manager pulls data from all sources.
Configure alert thresholds, reporting schedules, and escalation rules. Deploy and get operational visibility from day one.
A SaaS company uses the AI Operations Manager to coordinate its 5-agent digital workforce — SDR, Support, Onboarding, Knowledge Manager, and QA Analyst — ensuring smooth handoffs between agents.
Outcome
Cross-agent workflow failures reduced by 80%. Management spends 5 minutes per day reviewing dashboards instead of 2 hours chasing updates.
A manufacturer monitors production workflows, supply chain handoffs, and quality checkpoints across 3 facilities using the AI Operations Manager.
Outcome
Bottleneck detection time improved from days to hours. On-time delivery rate increased from 87% to 96%.
A consulting firm tracks project delivery across 40+ active engagements, monitoring milestones, resource allocation, and client communication.
Outcome
Project overrun rate decreased by 35%. Client communication timeliness improved by 50%.
Connect to 500+ tools across your tech stack. Here are the integrations most relevant to this role.
Project Management
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Free to start. No credit card required.